OUR COMMITMENT TO PRIVACY
Collection of Information
For you to access certain services that we offer through our website(s), we may require you to provide us with information that can identify you or a representative of your company as an individual (“Personally Identifiable Information”). Personally Identifiable Information includes, but is not limited to first and last name, physical street address, city, state, zip code, phone number, email address, and/or DOT number.
We collect both Personally Identifiable Information as well as other information from a variety of sources, including:
- Directly from account applications, questionnaires and other materials submitted to us;
- From transactions in which we and clients are involved;
- From click stream activity on our website(s) (including the use of “cookies” and or “web beacons,” as discussed below);
- From use of Apex mobile applications including username and/or passwords for such applications, IP addresses, mobile device numbers, and mobile device locations; and
- From a variety of third-party sources.
Use of Personally Identifiable Information
Information disclosed through your use of our website(s) may be used for our operations, such as identifying industry trends, to provide you with information regarding our services, or to provide you such services. Beyond communications required as part of our service to you, you will occasionally receive information from us on products, services, or special deals. We may also send you a newsletter via email or fax. If you no longer wish to receive our email newsletter or promotional email, fax, or Short Message Service text messages, you may indicate such wish by contacting us via email at firstname.lastname@example.org or by contacting us at 817-332-7300.
Use of Anonymous Information
Through the combination of internal tracking code as well as cookies, we track the following categories of information when you enter our website(s): (1) IP addresses, (2) domain servers, (3) types of computers used to access the website(s), and (4) types of web browsers (collectively “Anonymous Information”). Anonymous Information does not include Personally Identifiable Information.
A “cookie” is a small text file stored on your computer or other electronic device by a web server and which is acknowledged by your web browser. “Web beacons” are transparent electronic images placed in the web code, also called “clear GIFs” or “Web bugs.” We use the Anonymous Information collected through web beacons for a variety of purposes, including, but not limited to, the following:
- To assist us in providing our services to you;
- To allow you to change pages during your visit to our website(s) without repeatedly having to re-enter your password;
- To track activity on our website(s);
- To determine whether you came to our website(s) from a banner ad or an affiliate website; and
- To serve ads to you on this and other websites.
You can usually set parameters on your computer or other electronic device that allow you to elect to accept cookies or to have your browser notify you each time a cookie is offered. You can also usually delete cookies from your hard drive. Instructions on how to accept cookies, on how to be notified that a cookie is being offered and on how to delete cookies are available through your Internet Browser.
Disclosure of Information
There are some disclosures to third parties that we must make, such as disclosures necessary to effect, administer or enforce a requested transaction, to companies that perform services for us or to prevent fraud. Those disclosures may consist of the following:
- Financial background information describing a person’s financial status;
- Personally Identifiable Information, such as name, address and mobile device location data;
- Transaction information, such as account activity, debit activity or credit activity; and
- Other information relating to financial matters.
We may disclose any information we collect to:
- Our affiliates, including our subsidiaries or our divisions, and their officers, directors, employees, accountants, attorneys, and agents;
- Companies that process transactions or provide other services for us;
- Financial institutions, such as banks; and
- Government agencies.
Employee, Vendor, and Contractor Access to Information
We limit access to confidential information to employees of ours who need it to fulfill their business responsibilities. Employees must adhere to our privacy policies. Employees violating these policies may be subject to disciplinary action, up to and including dismissal. Vendors and other outside contractors we engage are subject to our contractual requirements to ensure that sensitive confidential information is safeguarded.
Use of Other Service Providers
Aggregated Data and Data Analytics
“Aggregated Data” is information based on both Personally Identifiable Information, Anonymous Information, and other information provided to us which we may compile and analyze on an aggregate and anonymous basis. In an ongoing effort to better understand and serve you and/or our customers, we may use Aggregated Data in connection with research and development, creation of data and analytics tools, or in development of products or services, all in accordance with applicable law. We may also share Aggregated Data with government agencies, our affiliates, agents, and business partners or disclose it in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes. We own all right, title, and interest in Aggregated Data and in any information, products, services, or intellectual property arising from our use of it, and we may use, display, distribute, sell, and/or license any or all of the foregoing for any purposes we determine is legally permissible without any obligation to provide any form of compensation to the sources of the information.
We Use Appropriate Security Safeguards
Security is a priority at Apex. We employ appropriate measures to protect confidential information that you provide against unauthorized access, disclosure, alteration or destruction. These may include, among others, encryption, physical access security and other appropriate technologies. We continually review and enhance our security systems, as necessary. We will have no liability however to you or to any third-party arising out of any loss, misuse, destruction, or alteration of confidential information.
We Maintain Procedures to Assure the Quality of Information
We also employ appropriate measures to assure the quality of information we collect. You may dispute or correct any erroneous or out-of-date information. You can correct factual errors in your Personally Identifiable Information by sending us a written request that credibly shows error. Call us at 817-332-7300 for details. We reserve the right to independently verify claims made. To protect your privacy and security, we also will take reasonable steps to verify your identity before making corrections. We reserve the right to assess a service charge for providing you with any information in connection with your request.
Our Website(s) Are Not Directed at Children Under the Age of 13
Our website(s) are not directed at children under the age of 13, and we do not collect or maintain information at our website(s) from those we actually know are under the age of 13.
Our Website(s) May Be Linked to Other Websites
We may create links to third party websites. We are not responsible for the content or privacy practices employed by websites that are linked from our website(s).